W L Duffields is a fully approved and compliant feed mill with the Universal Feed Assurance Standard (UFAS). This is a code of practice in which the mill is INDEPENDENTLY AUDITED on a regular basis to ensure conformity. The factory is audited by UFAS, VMD (Veterinary Medicines Directorate), DEFRA, Trading standards plus other bodies. Quality is ensured throughout all the processes of feed production. Traceability is ensured by a robust and comprehensive control system to produce quality animal feeds.
To view a copy of WL Duffields Quality Assurance UFAS Certificate click here ufas cert valid to 30-06-20
All raw materials are purchased from approved suppliers. All raw materials are traceable back to source. Samples are taken of all bulk raw materials and these are kept for three months. Computerised records are kept for the content of every batch of feed made. A comprehensive analysis programme is in place to quality test raw materials,either on site or external laboratories.
Manufacture of finished feeds
The computerised diet formulations are controlled by our nutritionists. Feed is made to a specific formulation and specification and is produced in either meal,pellet,pencil or roll form. Finished feeds are also sampled, retained and analysed to ensure product quality.
Feed is delivered on our own fleet of trucks or approved outside hauliers. Our transport abides by the Trade Assurance Scheme for Combinable Crops (TASCC) codes of practice for animal feeds.
Our record on feed Quality
At Duffields we put a huge amount of work into providing customers with top quality products and first class service.
By the same token act promptly on any customer complaints we receive.
As part of this we keep detailed records on any complaints and aim to resolve them to the customers satisfaction.
From these we can show for instance at our Saxlingham mill 99.53% of tonnes manufactured are to the satisfaction of our customers.
Only 0.47% of feed sold has been subject to any form of customer complaint.This includes any problems at all including things like dusty feed,palatability,split bags or delivery and service problems.
You can rely on DuffieldsTrusted Animal Feeds for your livestock business